Gloxtarium - Investment Monitoring & Portfolio Tracking

About This Policy

Gloxtarium operates as an investment monitoring platform serving clients across Canada. This privacy policy explains how we collect, use, store, and protect your personal information when you use our services at gloxtarium.vip or interact with our investment monitoring tools.

We're committed to transparency about our data practices. This document complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation where applicable.

We believe your financial data deserves the highest level of protection. Every decision we make about data handling prioritizes your privacy and security.

Information We Collect

When you use Gloxtarium's investment monitoring services, we collect several types of information to provide you with accurate portfolio tracking and analysis.

Account Information: Name, email address, phone number, and billing address you provide during registration
Investment Data: Portfolio holdings, transaction history, and account balances you connect through secure API integrations
Usage Information: How you interact with our platform, including pages visited, features used, and time spent monitoring investments
Device Information: IP address, browser type, operating system, and device identifiers for security purposes
Communication Records: Support conversations, feedback submissions, and any correspondence with our team

We only collect information that's necessary for providing investment monitoring services. You can choose which financial accounts to connect, and we never access more data than you explicitly authorize.

How We Use Your Information

Your personal and financial information serves specific purposes related to investment monitoring and account management. Here's exactly how we use different types of data:

Calculating portfolio performance, asset allocation, and investment returns
Generating personalized reports and investment analysis dashboards
Sending account notifications, security alerts, and service updates
Providing customer support and resolving technical issues
Improving our investment monitoring algorithms and user experience
Complying with financial regulations and legal requirements

We don't use your investment data for advertising purposes or share it with marketing companies. Our focus remains on delivering accurate investment monitoring tools that help you make informed financial decisions.

Data Storage and Security

Protecting your financial information requires multiple layers of security. We've implemented comprehensive measures to safeguard your data throughout storage and transmission.

All financial data is encrypted using AES-256 encryption both at rest and in transit. We use secure servers located in Canada to ensure your information stays within Canadian jurisdiction.

Encryption: Bank-level encryption protects all sensitive data using industry-standard protocols
Access Controls: Limited employee access on a need-to-know basis with multi-factor authentication required
Regular Audits: Quarterly security assessments and vulnerability testing by third-party security firms
Data Backup: Encrypted backups stored in geographically separate Canadian data centers
Monitoring: 24/7 system monitoring for unusual access patterns or potential security threats

We maintain detailed logs of all data access and regularly review these logs for any suspicious activity. Our security protocols meet or exceed industry standards for financial service providers.

Data Sharing and Third Parties

We maintain strict control over who has access to your information. Gloxtarium only shares your data in limited circumstances and always with appropriate safeguards in place.

Financial Data Providers: We securely connect to your authorized financial institutions through encrypted APIs to retrieve account information
Service Providers: Trusted third-party services for payment processing, data hosting, and technical support - all bound by strict confidentiality agreements
Legal Requirements: We may disclose information when required by Canadian law, court orders, or regulatory authorities
Business Transfers: In the event of a merger or acquisition, your data would be transferred under the same privacy protections

We never sell your personal or financial information to third parties. Marketing companies, data brokers, and advertisers do not receive access to your Gloxtarium account data.

All third-party integrations undergo thorough security reviews before implementation. We regularly audit our service providers to ensure they maintain the same privacy standards we uphold.

Your Privacy Rights

Under Canadian privacy legislation, you have specific rights regarding your personal information. We've made it straightforward to exercise these rights through your account settings or by contacting our privacy team.

Access: Request a copy of all personal information we have about you, delivered within 30 days
Correction: Update or correct any inaccurate information in your account profile or connected financial data
Deletion: Request complete removal of your account and associated data, with some exceptions for legal compliance
Portability: Download your investment data and reports in a standard format for transfer to another service
Withdrawal of Consent: Disconnect specific financial accounts or limit data collection at any time

To exercise any of these rights, log into your Gloxtarium account and visit the Privacy Settings section, or send an email to our privacy team. We'll respond to most requests within 5 business days and complete the requested action within 30 days.

Data Retention and Deletion

We keep your information only as long as necessary to provide investment monitoring services or meet legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

Active Account Data: Retained while your account remains active and for 7 years after account closure for tax reporting purposes
Transaction History: Maintained for 7 years to comply with Canadian financial record-keeping requirements
Support Communications: Kept for 3 years to help resolve any ongoing issues or disputes
Usage Analytics: Aggregated and anonymized data may be retained indefinitely for service improvement
Marketing Communications: Deleted within 90 days of account closure or unsubscribing

When data reaches its retention limit, we securely delete it using industry-standard data destruction methods. Backups containing expired data are also purged according to our retention schedule.

Cookies and Tracking Technologies

Gloxtarium uses cookies and similar technologies to improve your experience and secure your account. We're transparent about what tracking occurs and give you control over non-essential cookies.

Essential Cookies: Required for account login, security, and basic platform functionality
Analytics Cookies: Help us understand how users interact with investment monitoring features
Preference Cookies: Remember your dashboard settings, display preferences, and notification choices
Security Tokens: Detect suspicious login attempts and protect against unauthorized access

You can manage cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies might limit some platform features, but core investment monitoring will continue to work.

International Data Transfers

Gloxtarium primarily stores and processes data within Canada. However, some service providers may process certain data outside Canadian borders under strict privacy agreements.

When data leaves Canada, we ensure adequate privacy protections through contractual safeguards and by working only with providers in jurisdictions with comparable privacy laws.

Your core investment data and financial information remains on Canadian servers at all times. Only non-sensitive operational data, such as support ticket information or usage analytics, may be processed internationally.

Privacy Policy Updates

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. Material changes will be communicated clearly before they take effect.

Email notifications for significant policy changes that affect how we use your data
In-app notifications highlighting key updates when you next log into your account
Version history available so you can review previous policy versions
30-day notice period before implementing changes that expand data collection or sharing

Continued use of Gloxtarium after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you can close your account before they take effect.

Privacy Policy